LIBERO News

We Are One Team

For the past 35 years, LIBERO has grown dramatically both organically and through consumer demand. Developed by librarians and industry experts, LIBERO is the all-in-one library management solution for public, academic, corporate and special libraries.

Initially established by Insight Informatics, LIBERO has evolved into an unmatched library product thanks to our loyal customers all over the world.

The European market, in particular, continues to be of great importance for us and with the recent launch of the LIBERO IS GmbH, we emphasise our commitment to our customers in Europe.

Our corporate partners, Knowledge Horizons in the UAE and Infologic in Italy have also enabled us to enter new markets, gain insight into evolving markets needs and serve customers better. They are highly respected and exemplify our core values.

We Are One Big Family

Insight Informatics, LIBERO IS, and our corporate partners are part of the LIBERO family, and we work best when we work together. We are one team, and our people are the very heart of our business. With many library customers around the world, we come together as LIBERO to provide a reliable, innovative and secure solution to all libraries and to enable you to harness state-of-the-art technologies and integrations that provide the best value at the lowest long-term cost of ownership.

While LIBERO’s headquarters are in Australia, our people are decentralised and also present in the EU. We take pride in our people and culture and celebrate the talents, qualities, and valuable contributions of everyone at LIBERO. Our diverse team consists of qualified librarians and IT specialists who have many years of proven experience with library management systems.

We have dedicated teams committed to deliver responsive services and create a solution for libraries of all types and sizes:

Our Contract and Project team focuses solely on establishing and maintaining the relationship we have with you by serving as a single point of contact for all contractual and project matters.

Our Customer Support team ensures that you are satisfied. We aim to provide you with a personalised and seamless experience that makes it easier for you to manage your library.

Our Development team makes sure that the LIBERO platform is always striving to be on the cutting edge of technology in the library management services arena. Our ‘rolling upgrade strategy’ provides regular, incremental upgrades, to reduce the scale of any upgrade and deliver new functionality as it is available.

Every single part of the business is reliant on someone else being brilliant at their job. Our greatest strength is unity and respect.

We are one team, and together we form LIBERO!