Whether you are eager for self-help or wish to suggest an enhancement, need some advice on implementing a new feature or have a time-sensitive query, LIBERO’s Exchange Help Centre offers you around the clock support and access.
To underline our commitment to our international customer base, we are pleased to inform you that the LIBERO Exchange Help Centre now provides expanded functionality to LIBERO users worldwide. All our support articles and release notes now come in English and German. To receive release notes or support articles as they are published, please subscribe to them in the LIBERO Exchange Help Centre. You also have access to our archive with a large number of articles in German and English.
Need assistance? The LIBERO Exchange Help Centre, coupled with our dedicated, experienced support and development team, will gladly assist you with any query you may have.
- Search our Knowledge Base* for helpful Tips & Tricks from the LIBERO Support Team. All new articles and a large number of old releases are now available in English and German.
- Find out about the latest Product News & Updates*. Immediate Update Release Notes are now published in English and German as soon as the version is released.
- Access our Crystal Reports* written by the LIBERO team and other users, and find out more about creating your custom reports. Please note, the respective Crystal Reports are not translated and are in the author’s native language.
- Submit Feature Requests* or vote for enhancement ideas. We would welcome your opinions on how we can improve LIBERO. And thus focus our resources on the areas where it will most benefit you.
We also pleased to inform you that a dedicated German Community Forum is available to exchange tips and ask other LIBERO users for advice.
With more than 35 years of experience in customer service and ongoing product development, you can rest assured that we understand your needs. Our team consists of qualified librarians and IT specialists who have many years of proven experience with library management systems.
Our customer support team has a clear purpose – to prevent and solve problems and delight you.