Global Support & Maintenance

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Announcing Insight Worldwide Maintenance (IWM)

If you are a LIBERO customer anywhere in the world, Insight Informatics can support and provide maintenance services to you directly with our dedicated experienced support and development team.

We will assist you with all your support queries, as well as provide access to our Knowledge Base, through our International Exchange Portal.

Information in the Exchange Portal includes:


Links to our upcoming live streams, playback previously recorded shows, latest features and ‘how-to’ videos.

Product News and Updates

Ability to explore the latest announcements and keep up to date with the Release Notes as soon as new versions are available.


Access to a library of pre-built Crystal Reports for you to run or customise.


As well as the ability to ‘Join the conversation’ on LIBERO Community Activities with all LIBERO clients.

For access to the Knowledge Base and more information on our worldwide maintenance services complete your details below.

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