LIBERO Cloud is Insight Informatics hosted service, offering a vast array of customer service benefits and product functionality that far exceeds a standard on-premise configuration.
When asked what made them choose LIBERO Cloud in such a competitive market, Library Services Manager Alexis Adams said it was “good functionality at a reasonable cost”.
“I was asked to look at the operational costs of the Library service and one of the items on the list (apart from staff wages) was the LMS. To be able to improve the OPAC and easily offer public access to our historical photo collection we would have needed to invest in the current LMS (Symphony) and that would have increased our ongoing costs. Looking at other systems seemed an obvious move,” Alexis continued.
Burdekin Library is now in the final stages of migrating from Symphony to LIBERO Cloud.
LIBERO’s extensive migration plan allowed Burdekin Library to relieve library staff of unnecessary duties and minimise interruptions to library services.
“From the time we signed the contract, LIBERO’s support and training team guided us every step of the way,” Alexis said.
“Whether it is data migration or training throughout implementation, your project manager will work closely with you to prepare your staff for when you go live,” Selena Johns said, Customer Service Manager at LIBERO.
Burdekin Library is going live with LIBERO Cloud on the 12th of June 2020. In preparation for the launch, the staff will undergo further online training with their dedicated LIBERO project manager. The final step is to smoothly transfer their data to their new hosted system, LIBERO Cloud.
A system where all updates are immediate with no downtime, fixes and enhancements are made and installed without the need for local visits or expensive shutdowns. And a shared network means shared ideas with libraries and a team of product experts.
Managing Director Sam Patane and the LIBERO team are excited to welcome Burdekin Library into their LIBERO family.
About Burdekin Library:
Officially opened in March 1984, the Burdekin Library and Home Hill Branch Library make up the Libraries Section of the Burdekin Shire Council’s Community Services Department.
Burdekin Library Quick Facts:
How many items do you have in your LMS approx.? 39,000
How many items get borrowed each week? 1,400
What is your busiest day of the week? Monday