Broken Hill Library is just one of many public libraries that made the jump from AMLIB to LIBERO. We had a chat with Library Coordinator, Tracy Fraser, to see how things had changed.
Why did you want to move away from AMLIB in the first place?
AMLIB was cutting back on its feature developments and upkeep. We needed a system that had more functionality, easier to use, and geared more towards current technology trends like eMessaging.
Also, we needed a system that has outstanding training and support.
Where has LIBERO helped in this move?
LIBERO has really filled in the spaces AMLIB and other LMS were short: managing financials, eMessaging, automation of regular tasks, MARC imports, reporting, and the ability to tailor settings to our library.
LIBERO also supplies better online customer functions such as overdues, renewal notices and more.
The opportunity to be able to train all staff as we require has enabled us to utilise the system to be more effective in service delivery.
We were exposed to LIBERO’s User Group forum too, which we found interesting, and with the online support it really is a huge community to assist when needed.
What features do you utilise the most in LIBERO?
We have been able to reduce the amount of time spent on regular processing tasks such as overdues. The ability to connect with our members through eMessaging has really improved our connection with the local community.
The ability to go digital with our Outback Letterbox, pop up Library and Home Library Service requests and wants as well as and the detail and search functionality in the catalogue is fantastic.
The improved and detailed reports are used regularly plus the option to customise the reports through Crystal records has provided more information about our service.
Broken Hill Quick Facts
41619 items in the LMS
Busiest day of the week – Friday
Items borrowed a week – 1,500
Broken Hill Library has been Live with LIBERO Cloud since early 2018. LIBERO was chosen due to the flexibility, ease of use, and long list of options that helped bring the library to the 21st Century.